Working with us
Let’s get started!
No two small businesses are alike and your digital marketing needs will differ greatly from the next business. Find out how to get started with us here.
For new clients, please choose one of the two options below.
For existing clients, please get in touch! As we are already familiar with your business, we will be able to move directly to quoting on any new work.
1. Book a call
Before we start working with you, we want to find out if we’re a great match for each other.
In a free, no-obligation 20 minute call, we’ll cover:
Your business, goals and challenges
Digital marketing to date (for example, your website, social media presence, email marketing, or if you’re starting completely from scratch)
Your budget and time available to support ongoing digital activities
An overview of how we work and billing
If we’re right for each other, move on to the next stage.
2. Choose an approach
For new clients, we offer two approaches, detailed below. On our initial call, we’ll be able to guide you as to which approach suits your business best.
Once your approach has been confirmed, we require full payment before we book your session to get started. This ensures that we’re both committed to the process of finding a great digital marketing strategy for your business.
Approach 1: Get Started
Who is this for? Small businesses with no digital presence yet
Investment: $695 ex GST
What’s included?
Initial 1 hour call to understand your business, budget and the role digital marketing can play in your business
A detailed proposal, estimate and timeline. We’ll advise the strategies and channels that will be useful for your business to get started on a solid digital foundation, including:
Website design and build
Content strategy and copywriting
Search Engine Optimisation (SEO)
Email marketing
Social media
Paid media
45 minute call to discuss the proposal, ask questions and fine-tune the approach, so you’re 100% comfortable before starting.
Approach 2: Fine-tuning
Who is this for? Small businesses who already have a digital presence, but want to improve their performance
Investment: $395 ex GST
What’s included?
Initial 45 minute call to understand your business challenges and the channels you’d like help with
A detailed proposal, estimate and timeline for completion of work. We’ll advise on the specific channels and activities that can help your business grow
30 minute call to discuss the proposal, ask questions and fine-tune the approach, so you’re 100% comfortable before starting.
3. Approve the proposal, estimate and timeline
As part of each approach above, we’ll present a proposal, estimate and timeline to you. You need to be completely comfortable with the plan we propose. During this time, you’ll have the opportunity for plenty of questions, feedback and comments, to make sure the channels, activities, timing and investment works for you.
4. Let’s get to work!
Once the estimate is approved, we’ll get to work. We’ll share progress with you as outlined in our proposed timeline, getting feedback along the way to make sure you’re kept up to date with progress.
When you’re ready to get started, we ask for 50% of the estimate to be paid upfront. This shows an appreciation of our expertise, insights and strategies and allows us to complete your project to our established high standards.
The remainder of the estimate is due on completion of the proposed work, when you’re 100% happy. If something doesn’t feel quite right, let us know so we can make sure you’re 100% happy before signing the project off.
